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Help


MedixCorp.com On-Line Help
Please browse the following pages to learn more about how to use MedixCorp.com and about our policies.


Order Status	My Account

How do I track my order?	Why set up an account?
Has my order shipped?	How do I create an account?
What if my order is not displayed on "My Account" screen?	What is a password hint?
When will my backorder arrive?	I forgot my password.
My order never arrived.	How do I change my password?
How do I cancel my order/item?	How do I edit my account information?
An item is missing from my shipment.
My product is missing parts.

Pricing and Billing	Coupons and Promotional Codes

What are my payment choices?	What is a coupon/promotional code?
How do I add a payment method?	How do I receive a coupon/promotional code?
Can I pay by Purchase Order (P.O.)?	How do I use a coupon/promotional code?
When will my credit card be charged?
When will my credit appear on my account?
I have a question on my charges.?
Do I have to pay sales tax?
I need a copy of my receipt/invoice.

Shipping and Returns (U.S. Only)	International Shipping

How do I add an address?	Does Medix ship internationally?
What are my delivery options?
How do I return my product?
How much is my shipping?
How will my order be confirmed?
When will my order ship?
I received the wrong product?
What is the MedixCorp.com return policy?

Buyer's Guide	Privacy and Security

How do I find a product?	Privacy Policy
What if I can't find the product that I'm looking for?	Security
How do I use the Quick Order feature?
How can I receive a hard copy catalog of all MedixCorp.com products?
How do I place an order?
What is 'Buy Later'?
Do I have to purchase all items on the 'Buy Later' list at the same time?
How long will items remain on my 'Buy Later' list?
How long will MedixCorp.com guarantee prices on my 'Buy Later' list?
The price of a product on my 'Buy Later' list was different at time of purchase than when I placed it on the list.?

MedixCorp.com

How is MedixCorp.com able to offer discounted prices?
Why should I do business with MedixCorp.com?
Where is MedixCorp.com located?
How can I contact MedixCorp.com?
Why does MedixCorp.com look funny on my computer?